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An organization succeeds, not because it is long-established,
but because there are people in it who live it, sleep it, dream it, and build future plans for it."

To all who have served or is currently serving...

Veterans of the Vietnam War, Inc.
& The Veterans Coalition
805 South Township Boulevard
Pittston, PA 18640-3327

Veteran Service Officers

Mission Statement
Job Description
Service Officers by State


- - To provide quality advocacy for all US Veterans, Armed Forces members, their dependents and survivors, through benefit counseling and programs, claims, and outreach services.

- - To reach out to all Veterans Organizations, and veterans through traditional public relations, community involvement, and by initiation and implementation of activities that encourage them to access their rightfully earned entitlements and benefits.

- - To respond to the needs of all Veterans, armed forces members, their dependents and survivors, and to provide linkage for them to other support services.

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A. Advises and assists veterans or their beneficiaries in presenting claims for benefits under Federal, State or local laws.

B. Works in cooperation with the Department of Veterans Affairs, other governmental agencies, the Veterans of the Vietnam War, Inc. National Headquarters and Department Service Officers.

C. Conducts telephonic communication and/or written correspondence with various Federal, State, County and City Governmental agencies concerning problems or questions on behalf of veterans or their beneficiaries.

D. Submits DVA claims to the appropriate DVA Regional Office. Other claims are submitted to the government agencies involved.

E. Have a complete working knowledge of DVA requirements concerning the processing of claims for all types of veterans benefits. Must be able to develop a knowledge, where required, to process claims for other governmental benefits.

1. Compensation: (i.e., claims; aggravation; presumptive service connection; rates, etc.)
2. Pension: (i.e., applications; aid and attendance; income restrictions; etc.)
3. Special Service-Connected Benefits: (i.e., automobile; housing; prosthetics, etc.)
4. Medical: (i.e., hospital eligibility categories; nursing home; domiciliary; outpatient; etc.
5. Education: (i.e., vocational rehabilitation; war orphans; dependents; etc.)
6. Life Insurance: (i.e., NSLI; government; conversions; loans; death applications, etc.)
7. Death Benefits: (i.e., widow's pension; DIC, burial; grave marker; National Cemetery; Insurance; burial squad; etc.)
8. GI Loans: (i.e., eligibility; financing; business, etc.)
9. Records: (i.e., Personnel Records Center, St. Louis; Hospital; Regional Office and office.)

F. Have a complete working knowledge of other agencies veterans benefits. VSO must be able to develop knowledge to process claims within the following areas: 1. Social Security (SSI) 2. Vet State Loans 3. County assessor (tax exemptions) 4. SDI (Job disability) 5. Employment Development Department Oobs for veterans) 6. SBA (business loans)

G. Must be familiar with the Freedom of Information and Privacy Acts, and DVA regulations concerning the release of claims information.


A. Quality: Claims should be processed in accordance with instructions.

B. Timeliness: Claims and all supporting documents should be prepared and submitted to the appropriate office within ten (10) working days of receipt of claim - this is the case unless two days prior to end of month, then claim shall be processed and date stamped by DVA.

C. Confidentiality: Be aware of the confidentiality requirements of the position. Information assistance should be appropriate to the needs of the receiving party as well as within the interests of the claimant while maintaining the claimant's privacy.

D. Public Contact: Contact with the public; employees of the Veterans of the Vietnam War, Inc.; other organizations; and officials at various levels of management must reflect communication skills, tact and patience.

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Angelo  Vitalone Sr
3621 Maysair Drive
Tuscaloosa AL  35404




Janet D Malloy
PMB 140  1201 Military Rd
Benton AR 72105


Sharon Fleiner
5th and Argentine
Georgetown CO 80444


Penelope A. Kabisch
7 Arrowhead Drive
Norwich CT  06360
Robert W Shulda Jr
49 Stillman Ave
Pawcatuck CT 06379-1611


Alex Colvin II
1183 Neal Street NE
Washington DC 20002


John W. Uibel
35462 Honeysuckle Road
Frankford DE  19945


Robert D Campbell Jr
PO Box 3011
High Springs FL  32655


William Jenkins
3750 Pine Bloom Pl
Loganville GA  30052


David L. Hahn
P.O. Box 390
Holcomb, KS  67851


Lawrence & Lorie Braun
670 Laurel Lake Resort Road
Corbin, KY  40701


William R Dutch
91 Crest Ave
Chelsea MA 02150


Byron G Tucker
14449 W State Fair
Detroit MI  48205
Ervin J Fox
PO Box 2054
Sanford NC 27331


Joseph E. Wherry
19006 Grant Street
Elkhorn NE  68022


Laurence M. Altenburg
235 Maple Avenue
Rickville Centre, NY 11570
Frank Amalfitano
1715 Union Blvd
Bay Shore, NY  11706


Ray Colon
175 Wickshire Drive
E. Meadow NY  11554
John F. Fox
84 Lone Oak Drive
Centerport, NY  1172


Morris Miller
116 Franklin Place
Massapequa, NY  11758
Jeremiah Simpson
166 Clift Street
Central Islip, NY  11722


Robert T. Spicer
32 Disc Lane
Wantagh, NY  11793
Herbert J Sweat 
PO Box 330933
Brooklyn, NY  11233


Richard D  Johns
PO Box 705
Reynoldsburg OH  43068


Ronald L. Salvador
43497 National Road
Belmont OH  43718
Beth A. Yeprem
1353 Shanley Drive
Columbus OH  43224


George Barna
932 Walnut Street
Freeland PA  18224-1334
Angelo M  Depalma
1564 Veterans Highway
Levittown PA  19056


Ruth A Gonzalez
341 Wyoming Ave  STE 6
West Pittston PA 18643
Michael F. Murphy
805 S. Township Blvd
Pittston, PA  18640


Nancy Verespy
805 S. Township Blvd
Pittston, PA  18640


Helen A Campbell
3209 Bayfield Drive
Woodbridge VA 22193
William E Webster Sr
169 Lynview Drive
Lynchburg VA  24502


Alvarez, Anselmo
1618 NE 189th Street Shoreline, WA  98155
Sallis W. Michael
720 Woodberry
Moses Lake WA  98837


Albert A Pjosek
928 South Dahlia Dr
Moses Lake WA  98837
Dale E White
PO Box 526
Tonasket WA  98855

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Veterans of the
Vietnam War, Inc.
& The Veterans Coalition
International Headquarters
805 So. Township Boulevard
Pittston, PA